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[Expert Solution]: Refer to Case Study 9

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Refer to Case Study 9. List 3 ways electronic and/or hardcopy records should be maintained securely in a community services workplace. Case Study 9: Beth Beth’s father, Frank, is moving into the residential disability facility at Banksia Care. Beth has been reluctant to put her father into care and is feeling arvoious. She is worried about her father’s rights and the kind of care he will receive. She has heard wonderful reviews about Banksia Care but has a few questions reffarding how information is kept (both electronically and in hardcopy) and who withave access to this information. Deb, who is the Care Coordinator in disability at Banksia Care, calls Beth to answer her questions and make sure she feels confident and at ease about Frank moving in. During the conversation, Beth says to Deb: II would like for my dad to feel safe and looked after. He realises that he requires more care than I or other family members can provide and has agreed to go into care, but he is worried about being treated like a child, being told when to go to bed, when to eat and so on. I’m concerned about who will have access to his medical and financial information. How does Banksia Care ensure the security of hardcopy and computerised records? A couple of parents where my kids go to school, work at your facility. I’m worried that they’ll have access to personal information. My parents are divorced. Will my mother be able to access information about mv father?’

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