Module 3 Discussion – Case Study – Professional Conduct Purpose Professional conduct is behaviors and traits that are expected by the standards of the health profession. There are many different health careers and each has their own models and standards based on that profession. The 2 major areas that are addressed when discussing traits and features of a profession are hard skills and soft skills. A “hard skill” is specific technical training for a specific health career in which someone has met the minimum proficiencies to do the job. Examples include: performing CPR, performing a bed bath on a resident or patient, or performing a venipuncture. “Soft skills” are traits that include defining qualities or behaviors that showcase interactions, job performance, and career prospects. There are not different standards in each profession when discussing soft skills. Examples include: showing respect, being dependable, being trustworthy, and respecting confidentiality. Professional conduct in healthcare is a great asset that brings greatness to the healthcare team along with its patients. Review and study the following websites before completing the Professional Conduct Case Study.
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