[Solved]: If there is a serious telephone emergency that…

If there is a serious telephone emergency that cannot be handled in the facility, it is best to: a. notify the practice insurance compary. b. notify the provider’s staff. 11. c. notify the patient’s insurance compary. d. refer the patient to an emergency medical service. 12. What should you say to a patient who calls on the telephone and asks to speak directly with the prowider? a. “Can you call back in about 15 minutes” b. “The doctor is with a pacent right now may I tabe a message”